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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Create a brand

Your brand is one of your greatest assets. It's not just your logo, slogan and design scheme, but your customers' total experience of your business.

Resource topics

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Changing your business name? Checklist of key steps to take when you change the name of your business, from notifying Companies House to updating your website and literature.
Creating an authentic brand for your small business that matches your USPs with your customers’ needs to create a powerful brand identity.
A strong brand calls for a clear visual identity, effective messaging and a distinctive brand voice that resonates with your target audience.
If you are a small firm, you could be forgiven for thinking that branding is not important for small businesses, but this perception is wrong.
Rebranding your small business can give it new impetus especially your brand is underperforming. When to rebrand and how to make your new brand a success
To be effective, your firm's brand identity must be consistent across your website, email and printed literature. Read our checklist.
Branding and business image are key considerations for start-ups. Ces Loftus-Price provides her golden rules for branding your new venture.
Christmas can be the perfect time to strengthen client relationships. Here's how a little forward planning and Christmas gifting can boost your brand reputation.
How do you take your marketing agency to the next level and stand out from the competition? Tom Welbourne of The Good Marketer shares his top tips.
Brand experience is no longer optional but is a strategic imperative for small businesses aiming for sustainable growth. Discover how working with a brand experience agency is important.
Does your business need an image make-over? Refresh your firm by improving everything from your website, logo and premises to your customer service.
How to encourage creative thinking in your business by being open to new ideas, brainstorming and rewarding problem-solving
Hiring a freelance graphic designer can ensure that your business looks professional in its branding, in marketing materials and online; but how do you find the right designer?
Find out how you can stop others from damaging your business by registering or using the same or similar names or brands to yours.
Find out how to build a brand for your small business, including creating a logo, registering a trademark and branding on a budget in these handy FAQs.

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